FAQS
We provide quality medical services
How do I transfer my prescription from my old pharmacy to Hope Specialty Pharmacy?
Simply click here or call 800-557-5555 to request a transfer. Our patient advisors will initiate the transfer of your prescription and find potential savings on your medications.
How do I send a new prescription to Hope?
Getting started is simple. Just have your doctor e-prescribe your prescription to Hope Specialty Pharmacy. We’ll apply any savings and text you when it’s time to confirm delivery.
How can I refill my medication?
Refills are made easy at Hope. Approve the monthly text reminder or call us at 800-557-5555. We’ll handle the rest, including working with your doctor and insurance.
How much does it cost to use Hope?
In many cases, your prescription copayment is the same as it would be at your local pharmacy. However, we apply extra savings like coupons and rebates to help you pay less and save.
Can I use my FSA/HSA with Hope?
Yes, you can use your FSA/HSA funds to pay for your prescriptions at Hope.
How do I order my prescription?
You can order your prescription by clicking the link that is texted to you, calling us at 800-557-5555, or messaging us at hopesp.com.
What areas does Hope service?
We’re rapidly expanding to serve more states. Currently, we are licensed in California, Oregon, Washington, Arizona, Colorado, and Utah.
Is delivery free?
We provide free delivery options, and if you need your medication sooner, you can opt for expedited delivery at a small additional cost.
How does delivery work?
We offer various delivery courier options to ensure your medications arrive on time. You’ll receive tracking updates sent directly to your mobile device.
